Analysis & Research « Business Process Management (BPM)

AIIM BPM Industry Watch 2009 Report – Released December 4, 2009

Posted by Ian Louw in Analysis & Research, BPM Articles, BPM ROI, Business Process Management, Collaboration, ECM, Resources.
Tags: AIIM, Analysis & Research, BPM, BPM ROI, Market Trends, Process Automation ROI, ROI
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AIIM have released their annual report on the state of the BPM industry which is based on the experiences of over 450 BPM users within the AIIM community, this report details how long the payback period might be and the likely return on investment (ROI) across a number of potential process types.

The study also covers the biggest project issues and critical factors for success. Users told us where they prefer to buy their BPM tools and what features and functions they have found to be most useful.

It also goes on to reiterrate the point that most practitioners of BPM and Enterprise Architecture have known for many years and I have seen with most customers I have worked with over the years.

Business Process Management (BPM) is not widely recognized as a single software product or even as a suite of related software tools. It is, more accurately, a business management practice which might utilize a number of dedicated software mechanisms.

…BPM takes on both broader and deeper aspects. Broader in the sense of integrating with other enterprise applications, taking in electronic forms and edocuments, populating transactional databases and providing a single point of interface for users. Deeper features include process modelling and simulation, reusable process modules, and process monitoring and optimization.

By its nature, BPM is an intrusive technology. It has an excellent track record of investment return largely achieved by changing and re-shaping business processes for higher performance. As an agent of such change, the implementation of BPM presents many challenges, particularly when a process crosses departmental boundaries, or when the proponents of the BPM project are not from within the Line of Business affected.

Key findings from this BPM report include: (more…)

Gartner Release Enterprise Architecture MQ 2009 – Findings November 28, 2009

Posted by Ian Louw in Analysis & Research, BPA, EA Articles, Enterprise Architecture, Resources.
Tags: Analysis & Research, EA, Enterprise Architecture, Forrester, Gartner, Market Trends
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Earlier in the year I posted about how EA and BPM are merging in both the practioner and tools space. This was also highlighted by evidence from reports by Gartner and Forrester.

Gartner has released their latest analysis of the Enterprise Architecture vendor market.

Their overall assessment is favourable and in summary states the following:

EA tools adoption has increased despite economic challenges
Tools vendors have increased the richness of the features and functionality of their tools sets
Merger and aquisition activity (Software AG buying IDS Scheer) has provided momentum for 2009/2010.
Most tools seem to be more well rounded and now include, modelling, business intelligence and analysis capabilities that use a single data repository.
Open source and entry level tools have emerged and are seen to be gaining acceptance and interest but it is too early to tell what type of adoption there will be by a wider audience.
There is recognition in the market that entry level and no cost offerings can pose a longer term threat to vendors. This is as a result of vendors not listening to customers and not not aligning themselves with customer needs and their associated adoption of a fit for purpose EA tool.

(more…)