BPM Program Implementation – An Important Checklist for Success

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Since the emergence of Business Process Management (BPM), organisations adopting it have had a wide variety of experiences – some successful and others less so. Some would argue that because BPM is so amorphous that any project is considered to be analogous to ‘boiling the ocean’ and therefore the outcomes may vary from exceptionally successful to, in some cases, disastrous.

Typical challenges that often cause concerns during a BPM initiative include:

  • Focus on automation supersedes process excellence and continuous improvement
  • Complex transformation programs end up in failures, as the business scope is not prioritised and the program roadmap not defined in advance
  • Traditional Waterfall business requirements & process analysis phase takes  an average of 6 – 9 months  with no results to show in production for at least a year and as a result, business sponsors often get disillusioned with BPM
  • Lack of alignment between the investments across business strategy, process improvement and automation activities

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Who’s next on the HP BPM Aquistions list?

After the recent news that Open Text is to acquire Metastorm, it has been revealed that the long rumoured HP talks with Tibco have not gone as planned.

According to a Reuters article,

Hewlett-Packard Co (HPQ.N) had considered buying business software company Tibco Software Inc (TIBX.O) until two weeks ago when talks fizzled, two sources familiar with the matter told Reuters.

The Reuters article goes on to say that

It was not clear why the talks fell apart or if they will be resumed, although the tech giant is currently scouring the industry for other software targets, the sources said.

Tibco has been the subject of takeout rumors for the past several years, yet the company has never disclosed that it has been in talks to sell itself.

The question now is who will HP target to fill its capability gaps? Doug Henschen (InformationWeek) thinks that

If HP is now shopping for other companies, as Reuters’ report suggests, Software AG and Progress Softwareare both potential targets, given their integration, SOA infrastructure, and business process management software. Software AG is larger than Tibco, with about $1.4 billion in revenue last year. Progress is smaller, at $156 million in 2010 revenue.

What are your thoughts?

Gartner Predicts Lack of BPM will topple many Global 2000 Companies

In a recent article from Gartner, they predict that:

Between now and year-end 2014 an intensifying focus on process-related skills, competencies and competitive differentiators will increasingly separate process excellence leaders from the laggards among the Global 2000, according to Gartner, Inc. Gartner has identified some of its key predictions for business process management (BPM) in 2011 and beyond.

“A key theme in our BPM predictions for 2011 is the rising focus on making business process improvement (BPI) a core competency of the organization — and on the capabilities and tools required to gain that competency,” said John Dixon, research director at Gartner. “Increasing process skills in the Global 2000 will further separate the companies with enlightened process experts from those that are simply competent in the basics — and will intensify the negative repercussions and devastating consequences from public exposure of process weakness.”

It goes on to state that:

  • Between now and year-end 2014, overlooked but easily detectable business process defects will topple 10 Global 2000 companies.
  • By 2015, context-aware computing will be used to rejuvenate at least 25 percent of “commodity” enterprise processes that are currently perceived as “low value.”
  • By 2014, process templates from “nontraditional application vendors” will be included in the shortlisted options for 70 percent of application purchases.
  • General BPM certification will grow in value but will not be materially relevant to BPM hiring decisions before 2015.

Would love to hear your thoughts on how well prepared your organisation is.

Further reading:

Yet another BPM acquisition – Metastorm bought by OpenText

OpenText announced earlier this month that they have entered into an agreement to buy Metastorm.

According to the press release OpenText said:

“Metastorm will add complementary technology and expertise that enhances our ECM solutions portfolio,” said John Shackleton, President and Chief Executive Officer of OpenText. “We look forward to welcoming its employees and customers to OpenText.”

Metastorm commented that:

“We are excited by the opportunity to join the OpenText team,” said Robert Farrell, Chairman and Chief Executive Officer of Metastorm. “Combined with OpenText, Metastorm will be able to provide a broader and deeper range of offerings to our customers, while leveraging the strength and stability that comes with being part of a larger global organization.”

Follow the various opinions and comments here:

Interested in hearing your thoughts.

New Book – Microsoft Visio 2010 Business Process Diagramming and Validation

For those interested in Process Design and Implementation using Visio 2010, David Parker’s new book Microsoft Visio 2010 Business Process Diagramming and Validation explains Visio diagram validation, the APIs behind it, and shows how to to build tools to make it all much easier!

The target audience for this book is the .Net developer community, Office users and technical folks but may still be of interest to those who wish to understand the depth and breadth of  features available in the new version of Visio.

As to be expected, the book is tutorial in structure and many demonstrations for creating Validation Rules, writing ShapeSheet formulae etc. The example code for these are all included and therefore is great for those who ‘learn by doing’ making the practical and immediately deployable examples very useful.

  • Download a free copy of Chapter 2 – Understanding the Microsoft Visio Object Model
  • Watch Visio 2010 Video

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Free SOA and BPM Webinar Roundup

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There has been a lot of talk in the press recently about SOA and BPM and convergence. In a recent article from Joe McKendrick entitled ‘Will vendors finally force SOA and BPM to mingle?‘ the following observation was made wrt BPM and SOA convergence:

  It may take time for the SOA and BPM worlds to come together anyway. It’s like the separate Francophone and Anglophone cultures that exist in Canada; the Scotts, Welsh, English, and Irish in the UK; the Flemish and Francophones in Belgium; or the residents of North and South New Jersey. They’ll all agree to exist under one roof, but that’s about it — they still want their own ways of doing things.

 As a result, I thought it may be useful to share some of my resources on SOA and BPM…. 

Gartner who have made 2 complimentary BPM webinars available:

  • Using BPM to Survive, Thrive and Capitalize in a Turbulent Economy
  • How to Use Process as a Competitive Weapon

Free registration for both can be found here

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Free BPM Modeling Tools

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I was recently asked by a customer if I know of any free process modeling and automation tools. This got me thinking of how many vendors provide a free edition of their software for unlimited use i.e. no trial basis or try before you buy editions. After some research I came up with the following short list.

 Free BPM and Process Modeling Tools:

I have not evaluated each application so could not comment on their strengths and weaknesses but would be interested to hear about other free BPM and/or Enterprise Architecture tools so I can add them to my resource list