BPM Program Implementation – An Important Checklist for Success

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Since the emergence of Business Process Management (BPM), organisations adopting it have had a wide variety of experiences – some successful and others less so. Some would argue that because BPM is so amorphous that any project is considered to be analogous to ‘boiling the ocean’ and therefore the outcomes may vary from exceptionally successful to, in some cases, disastrous.

Typical challenges that often cause concerns during a BPM initiative include:

  • Focus on automation supersedes process excellence and continuous improvement
  • Complex transformation programs end up in failures, as the business scope is not prioritised and the program roadmap not defined in advance
  • Traditional Waterfall business requirements & process analysis phase takes  an average of 6 – 9 months  with no results to show in production for at least a year and as a result, business sponsors often get disillusioned with BPM
  • Lack of alignment between the investments across business strategy, process improvement and automation activities

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New Book – Microsoft Visio 2010 Business Process Diagramming and Validation

For those interested in Process Design and Implementation using Visio 2010, David Parker’s new book Microsoft Visio 2010 Business Process Diagramming and Validation explains Visio diagram validation, the APIs behind it, and shows how to to build tools to make it all much easier!

The target audience for this book is the .Net developer community, Office users and technical folks but may still be of interest to those who wish to understand the depth and breadth of  features available in the new version of Visio.

As to be expected, the book is tutorial in structure and many demonstrations for creating Validation Rules, writing ShapeSheet formulae etc. The example code for these are all included and therefore is great for those who ‘learn by doing’ making the practical and immediately deployable examples very useful.

  • Download a free copy of Chapter 2 – Understanding the Microsoft Visio Object Model
  • Watch Visio 2010 Video

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New BPM & EA Reading List!

As part of the resources added to this site, I have started a reading list for various organisational and technology transformation topics.

Check it out here.

Free SOA and BPM Webinar Roundup

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There has been a lot of talk in the press recently about SOA and BPM and convergence. In a recent article from Joe McKendrick entitled ‘Will vendors finally force SOA and BPM to mingle?‘ the following observation was made wrt BPM and SOA convergence:

  It may take time for the SOA and BPM worlds to come together anyway. It’s like the separate Francophone and Anglophone cultures that exist in Canada; the Scotts, Welsh, English, and Irish in the UK; the Flemish and Francophones in Belgium; or the residents of North and South New Jersey. They’ll all agree to exist under one roof, but that’s about it — they still want their own ways of doing things.

 As a result, I thought it may be useful to share some of my resources on SOA and BPM…. 

Gartner who have made 2 complimentary BPM webinars available:

  • Using BPM to Survive, Thrive and Capitalize in a Turbulent Economy
  • How to Use Process as a Competitive Weapon

Free registration for both can be found here

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How to ‘SCRUM’ – Approaches to Itterative BPM Agility

I have worked with various organisations to implement BPM solutions at both Enterprise and Departmental levels. A common challenge that I often come across is that both Business and IT don’t always understand how to apply itterative development approaches to support a BPM implementation.

As practitioners, I find we tend to take these types of approaches for granted but customers often need some education, especially if they have not used anything but Waterfall. The most common issue I find with Waterfall is that it instills a mind set of “Big Bang” project/solution delivery i.e. ‘know it all the build it and finally test it all’.  

With greater pressure on both Buisness and IT to show value and returns quicker and more consistently, itterative approaches have demonstrated their value with much better ROI and a lower unsuccessful implementation risk ratio, especially if an organisation is new to BPM. 

Various itterative approaches exist and the more commonly known one in my experience is SCRUM, XP, Agile and RUP. To help educate novices what its all about I thought the following resources may be useful.

Ken Schwaber co-developed the Agile process, Scrum. He is a founder of the Agile Alliance and Scrum Alliance, and signatory to the Agile Manifesto. Ken has been a software developer for over thirty years. He is an active advocate and evangelist for Agile processes.

 Further Reading (oldies but goodies):

Intelligent BPM for the Enterprise – Resources from Online Conference

I attended an online conference at which some of the leading BPM vendors presented their BPM vision and capabilities. Very sales focussed so may not be worth the effort if you are familiar with BPM and the products.local-conference-hubs

The list of vendors who attended are:

  • IBM
  • TIBCO
  • Lombardi Software
  • Pegasystems
  • IDS Scheer
  • Software AG

 

Webcasts and slides can be accessed here (registration required)

BPMN Tutorials, Patterns and Resources

drawFollowing on from my earlier post on BPMN modeling related reference material, I thought I would also share this animated quick start BPMN modeling and patterns tutorial I came across at DiveIntoBPM.org.

Note: Download Adobe Reader here to view slides and animations.

 If interested, also have a look at this comprehensive mini BPMN Learning Guide and resource list. It has various links to articles, tutorials and modelling tools.