Adios to Google Wave! RIP!

For those not plugged into the news continuum that is the Internet, it may be news to some that last week Google has announced that it is to stop its collaborative tool Google Wave.

According to this Google post they had the following to say…

We have always pursued innovative projects because we want to drive breakthroughs in computer science that dramatically improve our users’ lives. Last year at Google I/O, when we launched our developer preview of Google Wave, a web app for real time communication and collaboration, it set a high bar for what was possible in a web browser.

They go on to say that ….

We were equally jazzed about Google Wave internally, even though we weren’t quite sure how users would respond to this radically different kind of communication…

…But despite these wins, and numerous loyal fans, Wave has not seen the user adoption we would have liked. We don’t plan to continue developing Wave as a standalone product, but we will maintain the site at least through the end of the year and extend the technology for use in other Google projects like Buzz.

As a early adoptor I found it interesting and very innovative. However, early on it became apparent that it was a very technical and feature rich application that only techies really knew what to do with. If anything Wave was too far ahead of its time and perhaps had too many features that confused users.

In short, it can be described as ‘a solution waiting for a problem’. Just think if it was as good at predicting the future as keeping track of the past….

Many times innovation and failure is not a bad thing. It usually provides the impetus to spawn other ideas and solutions that find a greater and more fertile audience in other areas. Any ideas on what they plan on coming up with next?

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“Walk in my shoes” – Vendor/Stakeholder Relationship Strategies

We have all heard the expression about walking a mile in someone else’s shoes, but how often do we demonstrate this concept when dealing with customers, suppliers, partners and stakeholders?

First impressions are important but the enduring aspect, which is arguably more important for a long lasting and successful partnership, is the understanding that is created between suppliers, vendors and customers.

shoesAs with any relationship, success is based on trust, open communication and an the agreement that all parties have something to offer and gain from the relationship.

In the modern world, this normally translates into IT enabled projects that meets specific business objectives or solves a business problem for the customer while generating revenue for the suppliers and vendors alike. As in nature, this symbiotic relationship is fundamental to the coexistence of all associated parties.

R “Ray” Wang from Forrester, is writing an interesting set of  5 related posts (Monday Musings: It’s The Relationship, Stupid! ) in which he explores various aspects that can place this multi stakeholders ecosystem at risk.

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Green BPM, How well understood is the ROI?

I came across an article in which the author raised some interesting points about how process automation can contribute to ‘Green IT’ initiatives.

The author suggests that Goverments should mandate the use of workflow for these initiatives and identifies these potential benefits:

  • Reduced paper use
  • Collaborating and efficiency gains (by improving processes)
  • Carbon footprint reduction

I agree that there is great potential in automation for these type of initiatives but as a pragmatist I would suggest that organisations do not always fully understand how and when to address automation and the the Green IT agenda to ensure quantifiable business benefits.

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